Refund and Returns Policy

Here is a Refunds and Return Policy for your store, PluginVSTPro, with the specified details:

At PluginVSTPro, we want you to be fully satisfied with your purchase. If for any reason you are not, please review our Refunds and Return Policy below.

1. Return Window

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must meet the conditions outlined in Section 2.

2. Return Eligibility

To qualify for a return:

  • The item must be unused, in its original condition, and in the original packaging.
  • You must provide proof of purchase, such as an order confirmation email or receipt.

3. Non-Returnable Items

Certain items are not eligible for return, including:

  • Clearance or final sale items.
  • Customized or special-order products.
  • Items that are damaged or missing parts for reasons not due to our error.

4. Return Process

To initiate a return:

  1. Contact us at contact@pluginvstpro.com or call 1-229-338-4217 within the 30-day return window.
  2. Provide your order number, a description of the item, and the reason for the return.
  3. Once your return request is approved, you will receive instructions on how to send the item back to us.

Note: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7 business days.
  • Refunds will be issued to your original payment method. If you paid via PayPal, the refund will be processed directly to your PayPal account.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us as outlined in Section 4.

7. Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 7 days of receiving the product.

  • Provide photos of the damaged item and packaging for assessment.
  • We will arrange for a replacement or refund at no additional cost to you.

8. Contact Us

If you have any questions about our Refunds and Return Policy, please contact us:

We appreciate your business and are here to help if you need assistance.

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